Plucky Pop Privacy Policy
Plucky Pop is a mobile game published by Studio Stirringair inc. ("we"). This policy explains what information the game collects, why, who it is shared with and how to delete it.
1. Playing without an account
Without an account, your game stays on your device. The game still contacts our servers to check the connection, receive its configuration (for example a required update) and show the public leaderboard. These requests contain nothing that identifies you; our providers only see the device's IP address, as with any Internet connection.
2. What we collect when you have an account
| Information | Why |
|---|---|
| Username and password | To create your account and sign you in. We never keep your password in plain text. |
| Email (optional) | Only if you provide it when signing up. |
| The first name or nickname you choose | To show you in the game, in friend lists, in your co-op and on the leaderboard. |
| Progress and saved game (levels, stars, in-game currencies, farm, settings) | To save your game and restore it on another device. |
| Gameplay statistics and events (level finished, moves, boosters used, play time) | To balance difficulty and improve the game. Events include the operating system, game version and screen size. |
| Leaderboard: star score and a country code taken from the device language | To show the leaderboard. We do not use your location. |
| Friends, farm visits and likes, help requests | To run the social features. |
| Messages you send in co-op chat | To show them to your co-op members. |
| Feedback sent through "Ton avis" (free text, device model, language, screen, game context) | To understand and fix reported problems. |
What other players can see
Your first name or nickname, your username (so others can add you as a friend), your leaderboard score, your farm when they visit it and your co-op messages. Do not use your email address as your username if you don't want it to be visible.
What we don't collect
- No advertising identifier, no tracking across apps or websites.
- No precise location, contacts or photos.
- No payment information: the game has no real-money purchases.
3. Notifications
Game reminders (for example, lives refilled) are scheduled on your device. No server sends you notifications. You can turn them off in the game or device settings.
4. Who we share information with
We do not sell or rent your information. Two providers process it on our behalf:
- Talo (trytalo.com): hosts accounts, saves, statistics, the leaderboard and social features.
- Cloudflare: routes connections to Talo and protects the service from abuse. Cloudflare sees the IP address and keeps technical logs for a few days.
These providers may store information outside Quebec and Canada, where it is subject to local laws. We may also disclose information where required by law.
5. Retention
- Account information is kept for as long as your account exists.
- Cloudflare technical logs are kept for a few days.
- Game data for play without an account stays on your device and is removed when you uninstall the game.
6. Deleting your account
In the game: open your Profile (or Settings → Account), then, in the "Ton compte" (Your account) section, tap "Supprimer mon compte" (Delete my account) and confirm with your password. An Internet connection is required. Your account, leaderboard entries and feedback are deleted from our servers, and the game saved on the device is erased. This cannot be undone.
If you can no longer access the game, contact us (section 9) from the email linked to your account or with your username; we will delete the account once we have verified it is yours. The steps are also summarized on the Delete my account page.
7. Your rights
Under applicable laws, including Quebec's Law 25 and Canada's PIPEDA, you may ask to access, correct, receive a copy of or delete your information, and withdraw your consent. Contact us (section 9); we reply within 30 days. You may also file a complaint with the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada.
8. Children
Plucky Pop is suitable for all ages but is not specifically directed at children under 13. Children under 14 should not create an account without a parent's consent. If you believe a child sent us information without that consent, contact us and we will delete the account.
9. Contact
The person in charge of the protection of personal information is
Jérémie Caron, Studio Stirringair inc.
Email: stirringair@gmail.com
10. Changes
If this policy changes, we will update the date at the top of this page. We will let you know in the game if a change affects how your information is used.
11. This website
stirringair.com sets no cookies, uses no analytics or advertising tools, and loads no third-party resources. As with any website, our host (Cloudflare) sees visitors' IP addresses in its technical logs.